Ease of use for our customers is important, and we know that having our products available in the local languages makes it easier for customers to do their jobs. That’s why we’re excited to announce that we are incorporating three new languages within our new ViscoLab PVT+ viscometer. These languages are 1) Mandarin (Chinese), 2) Spanish, and 3) Portuguese.
Chris Seeton is widely considered to be an expert in the compressor/refrigerant industry. He has the notable distinction of being the person who won the first battle that allows new low global warming refrigerant regulations to come into effect by serving as the Global Technology Leader at Honeywell and leading the industry’s effort to replace R134a with R1234yf which came to fruition in 2015 (an EPA CAFÉ credit of 13.8 gCO2/mile or ~3 mpg per vehicle by just changing the refrigerant). Even today, he continues to drive change in the industry by leading two cooperative research project groups through SAE on developing new heat pump systems for electric vehicles.
Our distributors are the secret weapon to our success. They’re knowledgeable, support a local presence around the world, and help us deliver the most value to our customers. That’s why we were excited to attend PAC’s Process Solutions Europe, Middle East, & Africa Distributor Meeting. Process Solutions, made up of PAC’s Process Analytics Group, Cambridge Viscosity, Phase Analytics, and Advanced Sensors, specializes in advanced analytical instruments for online processes.
For our latest employee highlight, we talked to PAC’s Vice President of Process Solutions, Lisa Houston. A long-time PAC employee, Lisa has held her current position for three years.
We’re always thrilled when long-time industry professionals join us as new employees at PAC. This is definitely the case with Karl Kuklenz, who was recently hired in the role of Product Manager, Process Analytics.
For our next employee highlight, we’re introducing Ken Mann, our Asia Pacific Sales Manager. Ken has the longest history with CVI out of all our current employees.
Cambridge Viscosity had a great time in Vancouver, BC, Canada meeting with our Latin American channel partners at our first in-person distributor meeting since 2019! It was so good to see our colleagues from SICA, Supertec, Pensalab, Cecoltec, Melvyn Becerra & Cia., and Jose Jalill Haas Representaciones face-to-face, after more than two years of virtual meetings.
There are many different viscometer technologies and all have their merits, depending on the application.
Before you go and talk to any manufacturers, it is important that you know your application specifications and you need to know what to ask so you don’t end up with an expensive paperweight. This guide will help you gather your information upfront so when you do reach out, we can assist you quickly and effectively.
Laboratory viscometers and process viscometers may have some technology and methodology overlap, but the conditions of use are different so we’re going to break this down into two separate groups.
In this week’s blog, we’re highlighting one of our Boston-based employees, Jon Lilley. If you’ve ever had the chance to talk to Jon, you’ll know that he’s a quiet guy, so when he agreed to let us spotlight him, we jumped at the chance.
Designed to deliver high levels of accuracy and reliability, CVI’s new PVT+ offers unmatched viscosity, pressure and temperature capabilities
The requirements for viscosity measurement are changing across all industries. PVT labs, which are capital-intense projects, tend to be expensive to set up and run. In order to survive in an uncertain market, PVT labs are cutting costs and reducing manpower. This means they need to automate processes to increase efficiencies, reduce cycle time to maximize productivity, and develop software models using historical data to predict results. The ViscoLab PVT+ is Cambridge Viscosity's answer to those changes. Based on the current and changing demands of the oil and gas industry, Cambridge Viscosity invested significantly in the next generation of its PVT viscometer. The new ViscoLab PVT+:
For this week’s blog, we’re excited to highlight our new Area Sales Manager for Europe, Middle East, and Africa. The role is in PAC’s Process Analytics group, of which CVI is a part.
We’re pleased to share that Connor Douglas was promoted to the position of Head of Products for PAC’s Process Analytics group. Connor’s responsibilities will include product vision, roadmap, strategy, and execution for Cambridge Viscosity, Advanced Sensors, and PAC Process Analyzers.
There are a lot of ways to demonstrate customer service. A quick response to an email, access to a knowledgeable human quickly when a customer has a question, a good support program, well-written technical manuals. The list goes on. For Cambridge Viscosity’s sales manager, Rob Segnatelli, customer service occasionally takes the form of running samples for new customers using the ViscoPro 2100 that he keeps on his desk.
