Our distributors are the secret weapon to our success. They’re knowledgeable, support a local presence around the world, and help us deliver the most value to our customers. That’s why we were excited to attend PAC’s Process Solutions Europe, Middle East, & Africa Distributor Meeting. Process Solutions, made up of PAC’s Process Analytics Group, Cambridge Viscosity, Phase Analytics, and Advanced Sensors, specializes in advanced analytical instruments for online processes.
For our latest employee highlight, we talked to PAC’s Vice President of Process Solutions, Lisa Houston. A long-time PAC employee, Lisa has held her current position for three years.
We’re always thrilled when long-time industry professionals join us as new employees at PAC. This is definitely the case with Karl Kuklenz, who was recently hired in the role of Product Manager, Process Analytics.
Customer service and support is really important to us at Cambridge Viscosity. It’s important that our customers get the best installation, startup, calibration, troubleshooting, and training we can offer. We feel like we do customer service really well, and one of the reasons for that is Kevin John.
This question gets asked frequently due to concerns about validating data and measurement using inline or laboratory viscometers. The answer ultimately depends on how critical the measurement is and the type of viscometer used in your application.
Comparing on-line viscosity measurements to the lab is challenging. Process conditions can change, laboratory samples can off-gas, fluids may be non-Newtonian and measure
