Recently, a few of our team members created a video to help a customer with a minor issue they were having. We thought that if one customer might have the issue, another might, also, so we uploaded the video, How to Remove a Cambridge Viscosity 500 Series Viscometer Piston, in case it could help other customers.
Even though they're not marketers by trade, we think Pat Riley (the hands) and Rob Segnatelli (the voiceover) did a great job with this How-To video. (Even if it took them seven tries to get it right!) Also, we've linked their LinkedIn accounts - just click on their names to connect with them on LinkedIn, if you aren't connected with them yet.
How to Easily Remove a Cambridge Viscosity Series 500 Piston
Step 1: While holding the sensor, pull the cable connector directly away from the sensor. Do not twist.
Step 2: Remove the deflector by firmly pressing to one side, while lifting to 45 degrees.
Step 3: Place the sensor against a tissue to prevent the piston from escaping when compressed air is applied.
Step 4: Gently blow compressed air toward the edge of the sensor. Make sure to place the nozzle approximately 1/2" away from the opening to allow the piston room to exit.
It's that easy. If you have any questions, contact us and one of our application engineers will get back to you. For additional information on the Cambridge Viscosity Series 501 miniature viscometer, visit the web page https://www.cambridgeviscosity.com/miniature-viscometer.